Change Leadership Journal

Layered Technologies, Inc. (Layered Tech), a leading global provider of compliant hosting, managed dedicated hosting and cloud services, today announced that it is adding a service-level agreement (SLA) so that all Layered Tech compliance services, including support of Payment Card Industry-Data Security Standard (PCI-DSS) and Health Insurance Portability and Accountability Act (HIPAA), are guaranteed to pass 100 percent of every audit or assessment sanctioned by the relevant industry or regulatory entity. Called Compliance Guaranteed, this pledge is the first of its kind in the industry and is not an add-on service; it is offered at no additional fee to all Layered Tech compliant hosting customers.

Layered Tech delivers on its promise of 24/7 compliance by actively managing the full scope of IT controls that affect compliance. By proactively monitoring the full system security of customers’ compliant system environments, employing rigorous change management controls, and having extensive experience in ensuring that customers meet the third-party audit requirements, Layered Tech gives customers the confidence to know that mission-critical and confidential data is protected in accordance with the most stringent of industry and regulatory standards.

Layered Tech utilizes a combination of over 10 advanced security tools, robust system log management, and rigorous ITIL-based processes to support the hundreds of compliance controls required by the payment card and healthcare markets. As part of its compliance services, Layered Tech handles 83 percent of the HIPAA and 100 percent of the PCI-DSS IT controls.

“A huge differentiator for Layered Tech is that we leverage our security and compliance expertise to fully manage all of customers’ IT-related security and compliance requirements managed by Layered Tech, so they do not have to spend their time worrying about meeting the very complex industry standards like PCI or regulatory requirements like HIPAA,” said Jeff Reich, chief risk officer at Layered Tech. “Many hosting providers simply offer compliant-ready environments with security tools to enable customers to be compliant, but do not fully manage the environment and all of the compliance controls, leaving it to the customer to manage. In addition, they only support a subset of the compliance controls. However, Layered Tech is committed to helping our customers maintain around-the-clock compliance and pass extensive, industry-regulated audits and tests. Layered Tech stands by its compliance services, and we are so confident in our compliance capabilities that we are expanding our SLA to include this guarantee.”

“Layered Tech is proud to provide Compliance Guaranteed, which sets the industry standard for what customers should expect from their compliant hosting and cloud provider,” said Layered Tech President Brad Hokamp. “Over the last eight years, Layered Tech has consistently demonstrated leadership in compliance, and we believe that this compliance guarantee is evidence of our commitment to providing customers with the most robust and meaningful solutions that help them focus on their core business, rather than complex system and security tasks.”

Layered Technologies

Layered Technologies is a leading global provider of PCI- and HIPAA-compliant hosting, managed dedicated hosting and cloud computing services. By providing high-quality technology, infrastructure and support, Layered Tech enables clients to eliminate capital expenses and save on operating costs so they can focus on core business initiatives. Layered Tech’s scalable infrastructure powers millions of sites and Internet-enabled applications including e-commerce and software as a service (SaaS). Clients range from large enterprises with advanced data security, compliance and uptime requirements to leading-edge Web 2.0 startups. For more information, visit www.layeredtech.com.