Change is required, and the change leader has the authority to implement the change

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In last week's Cortex newsletter, I introduced the following diagram of a customer-centric digital architecture, where digital architecture is shorthand for enterprise architecture that's laser focused on driving digital transformation.   Customer-Centric Digital Architecture In the diagram above, the traditional architectural layers (represented here as concentric bands) have been grayed out in favor of customer journeys that cut across user interface, process, technology infrastructure, and data concerns, instead focusing on the preferences and behavior of individual customers as they conduct all their interactions with the company in question. The notion of customer journeys, of course, are central to the digital marketer's playbook. Clearly, enterprises should focus their digital efforts on such journeys, as they represent customer interactions over time. But... (more)

Trimodal IT Doesn’t Fix Bimodal IT | @CloudExpo #DevOps #BigData #Microservices

Normal 0 false false false false EN-US X-NONE X-NONE The battle over bimodal IT is heating up. Now that there’s a reasonably broad consensus that Gartner’s advice about bimodal IT is deeply flawed – consensus everywhere except perhaps at Gartner – various ideas are springing up to fill the void. The bimodal problem, of course, is well understood. ‘Traditional’ or ‘slow’ IT uses hidebound, laborious processes that would only get in the way of ‘fast’ or ‘agile’ digital efforts. The result: incoherent IT strategies and shadow IT struggles that lead to dispersed, redundant, and ri... (more)

Digital Transformation: Moving Deck Chairs on the Titanic?

Every generation, it seems, sports its own business transformation du jour. From Business Process Reengineering (BPR) to the Quality Movement to eBusiness to name a few, organizations large and small have sought to improve their profits, lower their costs, and keep their customers happy by shaking up the way they do things. Digital transformation is unquestionably a blisteringly hot topic across enterprises today. Companies in every industry have fallen into the vast digital maelstrom, as customer demands and software innovation form the Scylla and Charybdis that threaten to si... (more)

Tour the #Agile #DigitalTransformation Roadmap | @CloudExpo #IoT #Cloud #DevOps #BigData

Since we launched our Agile Digital Transformation Roadmap poster two weeks ago, several hundred people around the globe have downloaded it - but it's not clear how many of them have taken the time to work their way through it. Haven't seen it yet, you say? No worries - you can download the poster for free at AgileDigitalTransformation.com. OK then - everyone have the poster handy? Good. Here's how to make sense of it. So...Where's the Roadmap? The first thing you'll notice about the ADT Roadmap is that it doesn't look too much like the sort of roadmap you'd likely see in the cou... (more)

Architecting Change | @CloudExpo #Cloud #Agile #DigitalTransformation

Architecting Change as a Core Competency In a recent article for Forbes I wrote that enterprise architects (EAs) should be less agents of change as architects of change. In response, several EAs commented that what they had been doing all along looked quite a bit like architecting change. After all, dealing with change has always been a top priority for enterprise architecture. There's more to architecting change than managing change, however. In order to deal with disruptive business environments - as well as introducing disruption intentionally to shake up the competition - org... (more)

The DevOps Virus | @DevOpsSummit #Agile #DevOps #ContinuousDelivery

Whenever the conversation in a large organization circles around to how to be more innovative, someone always brings up a skunkworks. According to Wikipedia, the original Skunk Works is Lockheed Martin's Advanced Development Programs (ADP), responsible for the design of several aircraft - an effort that continues to this day. Over time, however, the term skunkworks has taken on a broader meaning. Innovation thought leader Everett Rogers (the fellow who coined the term early adopter) defined a skunkworks as "an especially enriched environment that is intended to help a small group... (more)