Change is required, and the change leader has the authority to implement the change

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Wootton Bassett, UK - Cherwell Software today announces that three modules within its Cherwell Service Management™ solution now enjoy endorsement from the Official ITIL® Accreditor (part of The APM Group Limited) that administers the Official ITIL Software Scheme on behalf of the Cabinet Office. The Cabinet Office owns the Intellectual Property relating to ITIL. The three Cherwell modules are: Service Catalogue Management, Change Management and Request Fulfilment. Cherwell Service Management™ provides a holistic approach to service management, allowing IT and support departments to align themselves with the businesses they support. Designed from the ground up using Microsoft's .NET technology and out-of-the-box ITIL best practice, the tool offers 11 fully-integrated management modules, including Incident, Problem, Change, Release and Deployment, Configuration, Serv... (more)

Marchitecture 101

There was an interesting discussion on one of the table-top wargame lists I belong to (Two Hour Wargames if  you follow the hobby) about the “production value” of a given set of printed products.  While it devolved (as web conversations often seem to) to a comparison with Hollywood, the point was valid. The original reviewer that caused the thread to get started was more interested in how pretty the books were than the quality of the contents. I, personally, don’t care how ugly or mal-produced a wargames ruleset is if the rules are consistent and provide many hours of enjoyable ... (more)

Shifting to Analytics-Driven IT Operations

by Sasha Gilenson Today Business Intelligence (BI) teams are applying analytics tools in order to provide business with a view into the massive amounts of data that is being collected throughout an organization. Companies apply these analytical tools to Big Data, in order to improve their competitive edge, by identifying the seemingly hidden trends, financial and operational patterns, customer relationships, business opportunities, buying opportunities and information that was has been out of view. On the IT side, BSM initiatives have been implemented to ensure that IT is well-... (more)

Globally recognised Green Project Management™ courses now available exclusively at QA

…Specialised project management skills to help meet corporate sustainability goals… LONDON - Tuesday 24th January 2012 - QA, the global training company that transforms performance through learning, today announced that it has signed an exclusive partnership agreement with Green Project Management Ltd to deliver a range of fully accredited and globally recognised sustainable project management courses. The QA Green Project Management™ courses put sustainability at the heart of the project management design process and will help project managers consider sustainability in all as... (more)

Mercury Computer Systems Reports Second Quarter Fiscal 2012 Results

Mercury Computer Systems, Inc. (NASDAQ: MRCY, www.mc.com), a trusted provider of commercially developed ISR and EW subsystems, reported operating results for its second quarter of fiscal 2012 ended December 31, 2011. All results are presented and compared on a continuing operations basis. Second Quarter Fiscal 2012 Results Second quarter fiscal 2012 revenues were $68.0 million, an increase of $12.4 million from the second quarter of the prior fiscal year. Revenues from defense customers increased by $20.0 million, while revenues from commercial customers decreased by $7.6 million... (more)