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Three Digital Transformation Truths and One Great Myth By Charles Araujo It's conference season and, as you might expect, Jason and I have been on the road covering a bunch of them. It's always great to see what the disruptive players in the market are doing - and this year did not disappoint. But there is one thing that repeatedly happens that just gets under my skin: transformation-washing. As Jason explained in a Forbes article over a year ago, ‘washing' is when a vendor (or pundit) applies a buzzword loosely in an overt attempt to attach themselves to its buzz. And transformation-washing is rampant. At virtually every event vendors bombarded the attendees with all the reasons that this tool or that solution was the driving force behind digital transformation. Unquestionably, many of these tools are innovative and represent genuine breakthroughs. But no tool, in a... (more)

Time to Pop the Bubble: Retrospective and Predictions for 2018 | @CloudExpo #AI #DX #Bitcoin

Time to Pop the Bubble: Intellyx Retrospective and Predictions for 2018 Following a tradition dating back to 2002 at ZapThink and continuing at Intellyx since 2014, it's time for Intellyx's annual predictions for the coming year. If you're a long-time fan, you know we have a twist to the typical annual prediction post: we actually critique our predictions from the previous year. To make things even more interesting, Charlie and I switch off, judging the other's predictions. And now that he's been with Intellyx for more than a year, this Cortex represents my first opportunity to see if his auguries made the cut. Charlie's Predictions for 2017 In last year's retrospective and predictions for the coming year, Charlie made three predictions: DevOps loses its religion but gets real, AI and machine learning (ML) become strategic, and the edge comes back into vogue. I'm pl... (more)

Why Self-Organization Demands a New Reality | @ExpoDX #DX #ML #Agile

Why Self-Organization Demands a New Reality Guest post by Intellyx Principal Analyst Charles Araujo "This all sounds great. But it's just not realistic." This is what a group of five senior IT executives told me during a workshop I held not long ago. We were working through an exercise on the organizational characteristics necessary to successfully execute a digital transformation, and the group was doing their ‘readout.' The executives loved everything we discussed and agreed that if such an environment existed, it would make transformation much easier. They just didn't believe it was realistic. Our job as analysts is not only to observe the world as it exists, but also to paint an aspirational picture of how it might be. As a result, we spend a lot of time and commit a lot of digital ink to discussing emerging technologies and approaches, and their potential impact ... (more)

Fundamental Flaw in #DigitalTransformation Practice | @ExpoDX #AI #ML #DX

Transformation Practice: The Key to Making Change a Core Competency Guest post by Intellyx Principal Analyst Charles Araujo There is a fundamental flaw in how many people think about digital transformation. First, as we've written about extensively at Intellyx, people tend to think about it as a finite corporate project, rather than as a process of continual transformation. There is a deeper flaw in thinking, however, that leads to this type of project mentality. Enterprise leaders commonly think of transformation as something done at a corporate level - something the organization does to itself. But that mindset creates a separation between the act of transformation at an organizational level and the transformation that must occur within each individual to make organizational transformation a reality. The truth, however, is that there is no such thing as organization... (more)

Should #ArtificialIntelligence Fool You? | @ExpoDX #AI #DX #DigitalTransformation

In the 67 years since Alan Turing proposed his Imitation Game - the infamous ‘Turing test' for artificial intelligence (AI) - people have been confused over the very purpose of AI itself. At issue: whether the point of AI is to simulate human behavior so seamlessly that it can fool people into thinking they are actually interacting with a human being, rather than a piece of software. Such deception was never the point of Turing's exercise, however. Rather, he realized that there was no way to define true intelligence, and thus no way to test for it. So he came up with the game as a substitute - something people could theoretically test for. Regardless of Turing's intentions, setting the bar for AI based on its ability to snooker an audience has become fully ingrained in our culture, thanks in large part to Hollywood. The AI We Love - and Love to Hate Ever since the... (more)

The ‘Easy Revolution’ and the End of Hard-on-Purpose | @ExpoDX #AI #ML #DigitalTransformation

From our perspective as consumers, perhaps the best thing about digital transformation is how consumerization is making technology so much easier to use. Sure, our television remote controls still have too many buttons, and I have yet to figure out the digital display in my Honda, but all in all, tech is getting easier for everybody. Within companies - even very large ones - the consumerization of technology is gradually taking hold as well. There are now simple mobile apps for a wide range of big company tasks, ranging from changing your benefits to replacing a security badge. As enterprise denizens know all too well, however, there is still plenty of technology that's too hard to use. For every intuitive, AI-driven user interface, there are dozens of arcane, menu or tab-driven monstrosities from the last millennium, raising our blood pressure and slowing us down.... (more)

Deconstruction of #DigitalTransformation | @CloudExpo #IoT #AI #ML #DX

The Deconstruction of Digital Transformation Guest post by Intellyx Principal Analyst Charles Araujo The complex idea behind the term digital transformation is that technology has created a fundamental shift in how organizations operate. The consumerization of technology - and the customer empowerment it created - has upended the traditional operating paradigm of organizations moving it away from a capital and process-centric model to a customer-centric one. The need to digitally transform your organization is now - or at least should be - a strategic imperative. The fact, however, that the term digital transformation is now a bona fide buzzword has obfuscated its importance. The problem is that we create buzzwords because we need a simple, shorthand way of communicating what is otherwise a complex idea. In the process, however, the deeper, underlying complexity of the... (more)

The End of Business Process in the Digital Era | @CloudExpo #Cloud #DigitalTransformation

At Intellyx, we often talk about the transition from the Industrial Era to the Digital Era, but other than the transformation of the technology itself, the details have been rather sketchy. It's time to fill in some of the blanks. This transition has been going on for decades, of course. Another name for the Digital Era is the Information Age, which started at the end of World War II. Yet, while computers and the Internet have fundamentally changed business in several complex and multifaceted ways, we still run our organizations following the familiar patterns of the Industrial Era. With the modern notion of digital transformation, however, enterprises are chipping away at the fundamental organizational and operational structures that have been with us since the nineteenth century or earlier. One remarkable casualty: the business process. Business processes have beco... (more)

It’s the Customer, Stupid! | @CloudExpo #AI #DX #SmartCities #DigitalTransformation

Digital Transformation: It's the Customer, Stupid! By Charles Araujo, Intellyx Principal Analyst If you cannot explicitly articulate how investing in a new technology, changing the approach or re-engineering the business process will help you achieve your customer-centric vision of the future in direct and measurable ways, you probably shouldn't be doing it. At Intellyx, we spend a lot of time talking to technology vendors. In our conversations, we explore emerging new technologies that are either disrupting the way enterprise organizations work or that help enable those organizations to cope with disruption. The rate at which new companies and new technologies are emerging is staggering, and it can be difficult to keep up - even for those of us whose sole job is to do so. It's no wonder, therefore, that so many people draw a straight line between the concept of digi... (more)

Silos Are Dead! Long Live the Silos! | @CloudExpo #DX #Cloud #Agile #DevOps

Silos Are Dead! Long Live the Silos! Guest post by Intellyx Principal Analyst Charles Araujo Nothing unites any group of people like a common enemy. And since the move toward digital transformation began - and IT transformation before it - a favorite common enemy has been organizational silos. It has been an oft-repeated mantra that in order to execute a successful transformation of any kind, the organization must break through the silos that have been the source of dysfunction and obstruction. Everyone could agree that silos created unnecessary separation, protectionism, and bureaucracy. No one would dare argue that having rigid silos were somehow good for the organization. Silos were, therefore, the easy target. They became the mantle onto which leaders could lay all past transgressions, and, in so doing, they became a convenient artifice to allow the leader to pro... (more)

Will Low-Code Kill #DevOps? | @DevOpsSummit #LowCode #NoCode DigitalTransformation

Two apparently distinct movements are in the process of disrupting the world of enterprise application development: DevOps and Low-Code. DevOps is a cultural and organizational shift that empowers enterprise software teams to deliver better software quicker - in particular, hand-coded software. Low-Code platforms, in contrast, provide a technology platform and visual tooling that empower enterprise software teams to deliver better software quicker - with little or no hand-coding required. Two disruptive approaches with remarkably similar value propositions. Except that one emphasizes hand-coding while the other replaces it. The obvious question: are we in for some kind of appdev battle to the death, as the two disparate approaches fight for supremacy? Or are we somehow setting ourselves up for a delightful Kumbaya moment, where DevOps and Low-Code live together, hap... (more)